One month after joining this company...

19/6/08 Thursday


Wah! Time fly… without realizing, I have been with this new company for more than a month… wondering how’s my life over here? One thing for sure, I’m still surviving…
I have gotten all my passwords to access to different systems. Guess how many passwords that I am having? All in all, I have about 6-7 usernames & passwords to remember. This is the first time I have to remember that many username & passwords to access to different application within the company. They said is for security purposes! Ridiculous!!

Besides have to remember the many passwords, & which passwords for which system, I think I am coping quite well. I have also understood more about the system that I’m going to work on. Not so complicated after all. I believe practice make perfect, so I’m not worrying too much on that.

The major concern now is – our call centre really short of headcounts… really short!!! Anybody interested being a Customer Service Consultant? Do drop me a note…
Eeerrr…. My life now is still in peace, except a little bit bored as I still have not found a gang which I can attach to… Lots of old timers here, they are still not too open to embrace the new staff. Currently I am only close to another manager who joins the company the same time as me. She’s my lunch buddy, she’s my gossip partner, and she shares my joy & frustration. She’s warm & friendly. Most of all she is as ‘pat’ (busybody/nosey) as me! Having her around make my life a bit colorful during office hours…

I still enjoy an easy life during office hours as I don’t have any direct manager that I should report to. Currently I am reporting directly to the Head of Call Centre & she’s always very busy. Most of the time she’s attending meeting, what meeting I don’t know. This leave me loads of space to explore the call centre environment. I plan my work & I do it then keep it. I will continue to do this until the time tells me that I need to change. Being a newbie, I believe & think that being a little passive is always a smart move. So…let’s wait & see!

Since I plan my own work, I do it at my own pace too! This enables me to go back sharp on the dot everyday without fail. One thing that appears to be quite weird here is that, when I logout sharp on the dot, colleagues around me look at me one kind… why leh?? Because I seem to be the odd one out as 99% of the staff in the company will only leave the office between 6.30pm-7.30pm. I am working at my own pace, so why stay? Don’t care lah… as much as I want to go back sharp on the dot, I won’t stay back unnecessarily, family comes first.

I normally reach home about 6.30pm-7pm depending on the traffic. I spend some time on the not so interesting TV show, sometimes I do feed my girls (if my luck is good, my mom will do the job for me), waiting for my husband to come back from his work, we will go back to our own house after my husband had his dinner. After both of us had our bath, we will spend time with our 2 darling girls. Our life have not affected too much after I change my job. I am very grateful about it. The only thing that I’m not too happy with is – with the current employment, I don’t get to access internet at all. That’s also the main reason why my blog is frozen. Anyway, I will try to update my life as much as possible to keep my diary alive.

My new Job...

2/6/08 (Monday) Sunny


My new job…

I have been with this new company since 12/5/08. The first 2 weeks, I was undergoing training. I learn a lot even though it was boring. This is the first week I start looking at my own work. There isn’t any job description to me yet. Anyway, I guess roughly I know how my life gonna be soon…

I have given a task to roll out the Workforce Management System (WFM) this 16/6/08. I have yet to do any hands-on on this new system as I have not received my password till today. In another 2 weeks time, I will be judged! I will enjoy my life to the fullest before have to go back late. For the pass few weeks, I have been logging out from my work sharp on time. I’m going to logoff at 4.45pm today as well. Blessing in disguise hah!

I just wish that from next week onwards, I will have all my passwords ready. By then I will start familiarize myself with those robotic brain. God, please give me the strength to manage those machines. I really do hope that I won’t have much hard time mingle around with them!

That’s all about my job…

Hard Resignation

7/4/08 (Monday) Sunny Morning

Today is a hard day for me… as I need to tender my resignation. This is the hardest resignation ever! Why??? That’s because I don’t really have a strong reason to resign. All these while when I opt to resign, I always have a very strong reason behind it. Is either for better career opportunity or the working place sucks!!! This time round is really different. My current company is a heavenly working place that I have longed dreamt of! So there isn’t any push factor that leads me to the decision (of cause, sometimes there are still nuts here and there which I need to swallow, but I think is still bearable!).

I’m soon going back to call centre environment that I am so used to as before, but there isn’t really a fantastic package to pull me over to working with this new company without thinking. That is why until now, even I have tender my resignation, I still ask myself whether this is the right decision that I have made. I don’t know. I really don’t have an answer for it. One thing for sure, I can only pray to Almighty God that only He can lead me to the right and best direction.

I treasure all these moments...

2/4/08 (Wednesday) Heavy rain in the evening

After a long hectic traffic jam from office back to home, finally I’m in my home sweet home again at around 7pm. This evening, I don’t have to feed my 2 girls as I usually do since they have been fed. I am so thankful to my sister (Fen). That is not all, the best thing come later which I get to know that my sis is going to bring my 2 girls to Carrefour. Yo Yo Yo!!! That means I can have some private time without my girls around!! (Even though is only 2-3 hours, I am more than happy)

My husband reached home around 8pm. After dinner & shower, at about 9pm, we both finally able to sit down & watch TV without any interruption! Wow!! Such a normal routine for you currently become a special event for us. What a joke! Frankly, I feel like it has been ages that I don’t have private time with my husb watching any of the TV show. No special show on TV this evening. Somehow or rather is like so warmth & romantic that me & husband can hug each other again even watching this boring show….Really funny!!

That was the first event that warmth me so much. This is the second one:-
My 2 girls reached home about 9.45pm. I cleaned them up a bit, put on pajamas for them and we were ready to bed. Daddy made 2 bottles of milk for the girls. Normally Wen Wen finish faster than Xuan Xuan and I have to help Wen Wen put her bottle on the dressing table for daddy to wash. Not that I want to spoil Wen Wen, just that she is too scare to walk alone to the dressing table since CNY (been scared very frequently by those stupid loud ‘bomb’ from fire crackers). Plus these days, lots of thunders rumble… needless to say, whenever rainy day, she will curl herself up like a prawn and want people to hug/carry her, she feels more secure that way. Sometimes, Wen Wen will wait till Xuan Xuan put her bottle on the dressing table then Wen Wen will tag along & hold Xuan Xuan’s hand.

Ok, back to the story. Tonight, Xuan Xuan finished her milk first, and she put her bottle on the dressing table. Then, she stands besides the dressing table for quite a while.

Mummy: Why are you standing there (near the dressing table)?
Xuan Xuan: I wait for Wen Wen ma… Later she will say she scare thunder rumble!
Mummy: Wen Wen, you see lah, you always bully Jie Jie, and Jie Jie still love you so much and take good care of you, so please please please don’t bully jie jie anymore, can or not?
Wen Wen: O (meaning ok - that’s what she normally answer)
Mummy: Xuan Xuan is good girl, Xuan Xuan know how to take care of Mei Mei, mummy very happy!

I give Xuan Xuan a good night kiss. Xuan Xuan is extremely pleased with the compliment. Of course how can my Wen Wen have no kiss!

I’m sure every mother will be happy and please to see her children love & take good care of each others!! What a treasure in motherhood!